Contact Us

SUPPORT WHEN YOU NEED IT

Get in Touch with Yenzmamâ„¢

Helpful kitchenware guidance and attentive customer care—from choosing a product to receiving support after your purchase.

Last updated: July 30, 2026

Yenzmamâ„¢ is operated by Beijing Danru Catering Co., Ltd.

Official company details are provided below for customer service, order assistance, and business correspondence.

Company address: Room 208, within Unit -101, Basement Level 1, Building 1, Courtyard No. 16, Guangshun South Street, Chaoyang District, Beijing, China
Phone: 00852-6480358

Customer Care

Need help with an order update, kitchenware product information, a return, a warranty question, or a product-use issue? Email the Yenzmamâ„¢ Customer Care team. To help us review your request promptly, please provide your order number, the product name, and a clear explanation of the issue.

Email: service@yenzmam.com
Support hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time, excluding public holidays
Expected response time: Within 1–2 business days

What to Include in Your Message

  • For order-related assistance, send us your order number and the email address used during checkout.
  • If an item arrives damaged or has a product-related issue, attach clear photographs or a short video whenever possible.
  • Before mailing back a product, read our Return and Refund Policy and follow the instructions provided there.
  • Never send payment card details, account passwords, or other sensitive credentials by email.

Business Correspondence

Yenzmam™ serves customers through Yenzmam.com. An address supplied by Customer Care for a return or service request may not be the same as the company’s business correspondence address.

Please do not send kitchenware products to the company address, an address printed on a shipping label, or any location found online unless you have first received written return authorization from our Customer Care team.

Questions or Support

Contact Yenzmamâ„¢ Customer Care at service@yenzmam.com or call 00852-6480358 for assistance with a product or order. If your question concerns a purchase, include the relevant order number in your message.