Privacy Policy

PRIVACY & PERSONAL DATA

How Yenzmam™ Handles Your Information

This policy describes how Yenzmam™ collects, uses, safeguards, and discloses personal information.

Last updated: July 30, 2026

Yenzmam™ is operated by Beijing Danru Catering Co., Ltd.

1. Our Approach to Privacy

At Yenzmam™, we value your privacy and handle personal information responsibly, openly, and in line with applicable laws. This Privacy Policy outlines the information we obtain, the reasons we need it, when it may be disclosed, and the options available to you.

This policy applies when you browse Yenzmam.com, purchase kitchenware, register an account, or contact us.

2. Personal Information We May Obtain

The information collected depends on how you use our website and services and may include:

• Contact and identification details: Your name, email address, telephone number, billing address, and delivery address.
• Purchase and payment details: The kitchenware ordered, total order value, transaction status, payment method information handled by payment providers, and details concerning returns or refunds.
• Account details: Sign-in credentials, stored preferences, and activity associated with your account.
• Messages and inquiries: Customer service correspondence, survey answers, support requests, and any other information you voluntarily send to us.
• Technical and browsing information: Your IP address, browser type, device identifiers, pages visited, referring pages, website interactions, and an approximate location inferred from your IP address.
• Cookie and advertising information: Data gathered through cookies, pixels, tags, and comparable technologies, subject to applicable consent requirements and opt-out controls.

3. Why We Use Personal Information

We process personal information for legitimate commercial and operational purposes, which include:

• completing payments, preparing orders, arranging delivery, and managing returns or warranty requests;
• providing customer assistance and sending communications about purchases, products, security matters, or policy revisions;
• operating, maintaining, protecting, customizing, and improving our online store and services;
• identifying fraud, misuse, security events, or unlawful conduct;
• evaluating store performance and learning about customer preferences;
• delivering marketing communications where permitted and according to your selected preferences; and
• meeting legal requirements, enforcing our terms, and protecting our customers, company, operations, and rights.

4. When Personal Information May Be Shared

We disclose personal information only when reasonably required to run our business or comply with the law. Recipients may include Shopify, payment processors, fraud-prevention services, fulfillment and delivery partners, cloud and technology providers, analytics and advertising providers, professional advisers, and government agencies.

Information may also be disclosed as part of a corporate transaction, including a restructuring, merger, acquisition, asset sale, or comparable business event.

Service providers are not authorized by us to use personal information for purposes unrelated to the services they perform on our behalf. Third parties operating independently are responsible for their own privacy practices.

5. Shopify and Payment Services

Our online store runs on Shopify. Information submitted through the store is processed by Shopify and other service providers that support checkout, payments, fraud prevention, order fulfillment, and store operations.

Complete payment-card details are handled by participating payment providers and are not retained by Yenzmam™ in full card-number form.

6. Cookies and Privacy Preferences

Essential cookies help our store function properly. We may also use analytics or advertising technologies to assess website performance and display relevant content.

Where the law requires it, nonessential technologies are used only with your consent. Available preferences can be managed through our cookie controls, your browser or device settings, and the Privacy Choices page. When legally required and technically supported, we also recognize established opt-out signals, including Global Privacy Control.

7. Data Retention and Protection

We keep personal information only for as long as reasonably needed for the purposes explained in this policy. These purposes may include fulfilling orders, assisting customers, meeting tax and accounting responsibilities, preventing fraud, resolving disputes, and enforcing applicable terms.

Administrative, technical, and organizational safeguards are used to protect information against loss or unauthorized access. However, no storage or transmission system can provide absolute security.

8. Your Privacy Rights

Your rights depend on where you live. Subject to applicable law, you may be entitled to:

• request access to or correction of your personal information;
• ask for deletion, portability, or restricted processing;
• object to certain uses of your information;
• withdraw consent;
• opt out of targeted advertising or the sale or sharing of personal information; or
• submit a complaint to the appropriate data protection authority.

Legal limitations may apply, and we may need to confirm your identity before completing a request. You will not be unlawfully discriminated against for exercising an applicable privacy right.

To submit a request, use our Privacy Choices page or email us with “Privacy Request” in the subject line. Never include payment-card numbers, passwords, or other sensitive credentials in your message.

9. Marketing Preferences

You may stop receiving promotional emails at any time by selecting the unsubscribe link included in the message.

Even after you opt out of marketing, we may continue sending nonpromotional communications concerning purchases, customer accounts, security, product recalls, or support inquiries.

10. Children’s Information

Our store is intended for adults and is not directed toward children. We do not knowingly collect children’s personal information in violation of applicable law.

A parent or legal guardian who believes a child has submitted personal information may contact us to request that the information be reviewed and deleted.

11. Processing Across Borders

Our service providers may handle information in countries other than the one in which you live. Where required, legally recognized protections are used for international transfers.

12. External Websites

Yenzmam.com may contain links to websites or services operated by third parties. Their own policies govern how they handle privacy and security. Yenzmam™ is not responsible for third-party content or privacy practices.

13. Revisions to This Policy

We may revise this Privacy Policy when our services, technology, legal responsibilities, or business operations change. The updated version will appear here with a new “Last updated” date. When required by law, we will also provide notice of material changes.

Privacy Questions or Customer Support

For privacy assistance or questions about a product or purchase, contact the Yenzmam™ Customer Care team. Include your order number when your inquiry concerns an existing order.

Email: service@yenzmam.com
Phone: 00852-6480358
Company: Beijing Danru Catering Co., Ltd.
Address: Room 208, within Unit -101, Basement Level 1, Building 1, Courtyard No. 16, Guangshun South Street, Chaoyang District, Beijing, China