Privacy Policy

Yenzmam™ Privacy Policy

Last Updated: August 4, 2026

This Privacy Policy explains how Beijing Danru Catering Co., Ltd., trading as Yenzmam™ (“Yenzmam,” “we,” “us,” or “our”), collects, uses, discloses, stores, and protects personal information when you:

  • Visit yenzmam.com;
  • Purchase a product;
  • Create or use an account;
  • Contact customer support;
  • Subscribe to marketing communications;
  • Interact with our advertisements or online services.

By using the website, you acknowledge the practices described in this policy.

Who Is Responsible for Your Information

The business responsible for the personal information described in this policy is:

Beijing Danru Catering Co., Ltd.
Trading as Yenzmam™

Room 208, within Unit -101, Basement Level 1, Building 1
Courtyard No. 16, Guangshun South Street
Chaoyang District, Beijing, China

Email: service@yenzmam.com
Phone: 00852-6480358

Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Contact and Identity Information

This may include:

  • Name;
  • Email address;
  • Telephone number;
  • Billing address;
  • Shipping address.

Order and Transaction Information

This may include:

  • Products purchased;
  • Order number;
  • Purchase amount;
  • Currency;
  • Delivery status;
  • Returns and refund history;
  • Customer service records.

Payment Information

Payments are handled by third-party payment providers.

We generally do not receive or store complete payment card numbers. We may receive limited information such as:

  • Payment status;
  • Card type;
  • Expiration information;
  • Last digits of a card;
  • Transaction or authorization identifiers.

Account Information

Where customer accounts are available, we may collect:

  • Login details;
  • Account preferences;
  • Saved addresses;
  • Order history.

Device and Usage Information

When you use the website, we and our service providers may automatically collect:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Referring website;
  • Pages viewed;
  • Links clicked;
  • Session activity;
  • Approximate location derived from IP address;
  • Cookie and advertising identifiers.

Communications

We may collect information you provide when you:

  • Contact customer service;
  • Submit a return request;
  • Leave a product review;
  • Respond to a survey;
  • Communicate through email or social media.

Marketing Preferences

We may collect:

  • Newsletter subscription choices;
  • Cookie preferences;
  • Advertising consent;
  • Data-sharing opt-out choices.

Sources of Personal Information

We may obtain personal information:

  • Directly from you;
  • Automatically through the website;
  • From Shopify;
  • From payment providers;
  • From delivery and fulfillment providers;
  • From analytics and advertising partners;
  • From fraud-prevention and security providers;
  • From social media platforms where you interact with us;
  • From publicly available sources where permitted by law.

How We Use Personal Information

We may use personal information to:

  • Operate and maintain the website;
  • Process and fulfill orders;
  • Confirm payments;
  • Arrange shipping and delivery;
  • Provide tracking information;
  • Manage returns, refunds, and exchanges;
  • Respond to customer questions;
  • Detect fraud, abuse, and security threats;
  • Maintain records;
  • Improve products and website performance;
  • Personalize website content;
  • Measure advertising and marketing performance;
  • Send marketing communications where permitted;
  • Comply with legal, tax, accounting, and regulatory requirements;
  • Establish, exercise, or defend legal claims.

Legal Bases for Processing

Where European Economic Area or similar data protection laws apply, we may process personal information based on:

  • Contract: Processing necessary to complete and deliver your order;
  • Legal obligation: Processing required for tax, accounting, consumer protection, or regulatory purposes;
  • Legitimate interests: Processing necessary to operate, secure, analyze, and improve our business, where those interests are not overridden by your rights;
  • Consent: Processing based on permission, such as certain advertising cookies or marketing messages.

You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing that occurred before the withdrawal.

Cookies and Similar Technologies

We and our service providers may use:

  • Cookies;
  • Pixels;
  • Tags;
  • Software development kits;
  • Local storage;
  • Similar tracking technologies.

These technologies may support:

  • Essential website functions;
  • Shopping-cart operation;
  • Checkout and payment;
  • Security and fraud prevention;
  • Preferences;
  • Analytics;
  • Advertising;
  • Marketing measurement.

Where consent is legally required, non-essential cookies and tracking technologies should not be activated until consent is obtained.

You can manage available choices through the cookie banner or the Cookie Preferences link in the website footer.

Blocking some cookies may affect website functionality.

Shopify

Our online store is hosted by Shopify.

Shopify processes information needed to provide the ecommerce platform, checkout, hosting, security, analytics, and related services.

Your information may also be processed under Shopify’s own privacy terms and consumer privacy notice.

How We Disclose Personal Information

We may disclose personal information to the following categories of recipients.

Ecommerce and Technology Providers

Including Shopify and providers that support:

  • Website hosting;
  • Customer accounts;
  • Checkout;
  • Email delivery;
  • Customer service;
  • Security.

Payment Providers

To authorize and process transactions, refunds, and payment disputes.

Fulfillment and Delivery Providers

To prepare, ship, track, and deliver orders.

Analytics and Advertising Partners

We may work with companies such as Google, Meta, or similar providers to:

  • Measure website activity;
  • Analyze advertising performance;
  • Show or personalize advertisements;
  • Understand how visitors interact with our website.

These providers may use cookies or similar technologies subject to consent and applicable law.

Professional Advisers

We may disclose information to accountants, lawyers, insurers, auditors, and consultants where reasonably necessary.

Legal and Regulatory Authorities

We may disclose information where required to:

  • Comply with law;
  • Respond to lawful requests;
  • Protect our rights;
  • Prevent fraud or security threats;
  • Enforce agreements.

Business Transactions

Information may be transferred as part of a merger, acquisition, restructuring, financing, asset sale, or similar business transaction, subject to applicable law.

Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money.

However, certain uses of advertising cookies, analytics technologies, or advertising partners may be treated as a “sale,” “sharing,” or processing for targeted advertising under some privacy laws.

Where applicable, you may opt out by:

  • Selecting Do Not Sell or Share My Personal Information in the website footer;
  • Adjusting Cookie Preferences;
  • Sending a request to service@yenzmam.com;
  • Using a recognized Global Privacy Control signal.

Where legally required, we honor valid Global Privacy Control signals as an opt-out request.

California law provides qualifying consumers with rights that may include access, deletion, correction, opting out of sale or sharing, limiting certain sensitive-information uses, and protection from discrimination.

Marketing Communications

Where permitted, we may send information about:

  • New products;
  • Promotions;
  • Restocked products;
  • Store updates.

You can unsubscribe by:

Even after unsubscribing from marketing, you may still receive transactional messages relating to orders, security, returns, or customer service.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide services;
  • Complete orders;
  • Maintain business and tax records;
  • Resolve disputes;
  • Prevent fraud;
  • Enforce agreements;
  • Meet legal obligations.

Retention periods vary depending on the type of information, purpose, and legal requirements.

When information is no longer required, we may delete or anonymize it.

International Data Transfers

Because we operate internationally and use service providers in different countries, personal information may be transferred to and processed outside your country of residence.

Where required, we use appropriate safeguards for cross-border transfers, such as contractual protections or other legally recognized mechanisms.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission, storage system, or electronic service can be guaranteed to be completely secure.

Customers are responsible for protecting their account credentials and notifying us if they believe an account has been compromised.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Request access to personal information;
  • Request correction of inaccurate information;
  • Request deletion;
  • Receive a portable copy of certain information;
  • Object to or restrict certain processing;
  • Withdraw consent;
  • Opt out of targeted advertising, sale, or sharing;
  • Appeal a decision relating to a privacy request;
  • Submit a complaint to a data protection authority.

These rights may be subject to legal exceptions.

To submit a request, email:

service@yenzmam.com

Please state the nature of your request and provide enough information for us to identify the relevant records.

We may request reasonable verification before completing certain requests. Information collected for verification will only be used for that purpose.

Authorized agents may submit requests where permitted by law, subject to appropriate verification.

We will not unlawfully discriminate against you for exercising privacy rights.

Children’s Privacy

The website is not directed toward children below the age at which they may independently consent to the collection of personal information under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

A parent or guardian who believes a child has provided personal information may contact service@yenzmam.com.

Third-Party Websites

The website may contain links to websites operated by other organizations.

We are not responsible for the privacy, security, accuracy, or content of third-party websites. Review their privacy policies before providing information.

Changes to This Privacy Policy

We may update this policy to reflect changes in:

  • Business practices;
  • Technology;
  • Legal requirements;
  • Service providers;
  • Website features.

The updated version will be posted with a revised “Last Updated” date.

Where legally required, we will provide additional notice or request consent.

Contact Us

Questions or requests concerning privacy may be sent to:

Yenzmam™
Beijing Danru Catering Co., Ltd.

Room 208, within Unit -101, Basement Level 1, Building 1
Courtyard No. 16, Guangshun South Street
Chaoyang District, Beijing, China

Email: service@yenzmam.com
Phone: 00852-6480358